ICE Pacific RESPECTS THE RIGHT TO PRIVACY OF CUSTOMERS AND VISITORS OF THIS SITE AND IS COMMITTED TO PROTECTING IT. THIS PRIVACY POLICY EXPLAINS HOW YOUR PERSONAL INFORMATION IS PROCESSED AND USED. YOUR PERSONAL INFORMATION WILL ONLY BE USED IN WAYS DESCRIBED IN THIS PRIVACY POLICY.

Privacy information

Every computer connected to the Internet is assigned a set of numbers that serve as that computer’s IP (Internet Protocol) address. When a visitor requests a page from any website within the ICE Pacific Network, our web servers automatically recognize that visitor’s IP address. The IP address does not reveal any personal information. We use the IP logs to examine our traffic in aggregate, but do not collect and evaluate this information for individuals. Our web servers do not record e-mail addresses of visitors.

What are cookies?

A cookie is a small piece of data that is sent to your browser from a web server and stored on your computer’s hard drive. We may send session ID cookies as well as persistent cookies. Session ID cookies terminate and are erased once you close your browser or log out, while persistent cookies are stored on your hard drive for longer periods. Cookies cannot damage your system. You can choose whether to accept cookies by changing the settings of your browser. You can reset your browser to refuse all cookies, or allow your browser to show you when a cookie is being sent. If you choose not to accept these cookies, your experience at our site and other websites may be diminished, and some features may not work as intended.

What other information do you request?

The personal information that we request and collect through online forms for ordering services and products may include the following:

  • Your name
  • Your e-mail address
  • Postal address
  • Phone and fax numbers
  • Domain name

This type of information allows us to process and fulfill your order and to notify you of your order status. This information may also be used by us to notify you about renewal, service maintenance or upgrades, but will not be shared or sold to third parties for any purpose. We maintain a strict privacy policy which means that we do not intend to sell, rent, or otherwise give your e-mail address to third parties.

Our website does not request or collect credit card information. We use third party billing agents to process payments made for services or products offered by us.

Our website will always make an effort to include a link to this Privacy Policy on every page that includes a web form for collecting personal information from you.

Domain name registration and WHOIS

The Internet Corporation for Assigned Names and Numbers ("ICANN", the organization that assumes responsibility for domain name allocation) requires us to collect the following personal information during the domain name registration process:

  • Your full name
  • Mailing address
  • Phone and fax number
  • E-mail address

ICANN then requires all registrars to make the above mentioned information, as well as the creation and expiration dates of your domain name registration and the name server information associated with your domain name, available to the public via an interactive web page and a "port 43" WHOIS service. This information can be referred to as your "WHOIS Information". Please note we may not be able to control how members of the public may use the WHOIS Information.

Will you disclose the information you collect to third parties?

ICE Pacific will disclose personal information only when required by law or in the good-faith belief that such action is necessary to:

  • Conform to the edicts of the law or comply with a legal process served on ICE Pacific’s site.
  • Protect and defend the rights or property of our site, or its visitors.
  • Identify persons who may be violating the law, the legal notice, or the rights of third parties.
  • Cooperate with the investigations of purported unlawful activities.

ICE Pacific will never use your name, account data, your trademark, or any data related to the hosting account, to advertise our own hosting services in any way. An exception to this could be cases in which we receive your explicit consent on this. Except in the cases listed above, ICE Pacific will not provide to third parties information whether a certain party is our customer or not. Please have in mind that information about the hosting service of a site could be obtained from other sources, such as the site IP address and its owner/maintainer.

What else should I know about my privacy when online?

Please keep in mind that whenever you voluntarily disclose personal information online – for example through e-mail, discussion lists, or elsewhere – that information can be collected and used by others. In short, if you post personal information online that is accessible to the public, you may receive unsolicited messages from other parties in return.

Ultimately, you are solely responsible for maintaining the secrecy of your personal information. Please be careful and responsible whenever you’re online.

Your consent to this agreement

By using our website, you consent to the collection and use of information by our website as specified above. If we decide to change our Privacy Policy, we will post those changes on this page so that you are always aware of what information we collect, how we use it, and under what circumstances we disclose it.

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