Privacy Policy
ICE Pacific respects the privacy rights of our customers and website visitors
and is committed to safeguarding your personal information. All information
will only be used in ways that fully complied with the Personal Data Privacy
Ordinance of the Hong Kong Special Administrative Region.
This Privacy Policy outlines how we process and utilize your personal data.
Information We Collect and Use
We only collect and process the customer information that is necessary to provide
relevant services to our customers. Through online forms for ordering our services
and products, we may require the following information:
- Name
- Company/Organization Name
- Email address
- Domain name
- Phone numbers
- Postal address
This information enables us and our trusted contractors, infrastructure providers,
and domain registrars (collectively, "Service Providers") to process
and fulfill your orders. It may also be used to inform you about renewals, service
updates, or upgrades. When engaging external Service Providers, we require them
to adhere to our privacy policy.
Our website does not collect credit card information directly. Payments are
processed by reputable third-party billing agents.
Use of Cookies
Cookies are small data files that a web server may place on your device during
a visit to a website. We use both session ID and persistent cookies, which can
enhance your overall visiting experience to our website. Cookies are harmless
to your system. You can adjust your browser settings to accept or reject cookies.
Declining cookies may limit your experience on our site and others, potentially
affecting certain features.
Disclosure of Information
ICE Pacific will only disclose personal information when legally required or
in good faith to comply with legal processes.
Security Measures
We, along with our trusted third-party service providers, employ commercially
reasonable data security protocols to safeguard your information. We utilize
industry-standard encryption technologies to protect data during transmission.
All sensitive data, including personal identifiers, is encrypted during transmission.
We enforce strict control mechanisms to prevent unauthorized personnel from
accessing customer information. We also deploy firewalls and intrusion detection
systems (IDS) to monitor and block unauthorized access attempts.
While these measures significantly mitigate the risk of security breaches, no
system is entirely immune to risks when it comes to the worldwide network. Unforeseen
intrusions, such as sophisticated cyberattacks, may occur despite our best efforts.
We cannot guarantee absolute security against such events, but we are committed
to promptly addressing any incidents and continuously improving our security
practices.
Consent to This Policy
You consent to the collection and use of information as described above by using
our website or services. Any changes to our Privacy Policy will be posted on
this page to keep you informed.